CONFIDENTIAL HOTLINE ESTABLISHED TO MAKE COMPLAINTS ABOUT SERVICE OR CARE

For a patient complaint about the care or services you received at MCDH, please contact us at:

  • confidential hotline number at: 961‐4788
  • fax: 961‐4926
  • mail to: 700 River Drive Fort Bragg, CA 95437

Someone will get back with you as soon as possible. If your complaints are not addressed to your satisfaction by the hospital staff or administration, you have the right to contact the Joint Commission at:

  • www.jointcommission.org using the “Report a Patient Safety Event” link in the “Action Center” on the home page of the website.
  • By fax to 630‐792‐5636
  • By mail to The Office of Quality and Patient Safety (OQPS), The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, Illinois 60181

The California Department of Public Health

  • Phone 707‐576‐6775