Last Thursday I started my day by doing something that I really enjoy doing. That is holding a CEO Forum with our employees. This is an opportunity for me to find out what’s on the mind of our staff, and likewise its a great opportunity for our employees to “hear straight from the horse’s mouth” on what’s currently happening. The idea is to head off any rumors early. We had a normal CEO Forum meeting with participation from many employees who were curious to know how the hospital’s finances are doing? what’s up with all of the painting of the building? And updates on our robotics program and our wellness program.
As I was leaving the meeting room, I wheeled the cart out with me and stopped by the nurses station to offer our nursing staff, coffee and scones (or were they really muffins?). It’s nice for me and nice for them, for me to get an opportunity to serve them. After all, they spend all day long serving our patients. Then something really special happened. As I was wheeling my cart back towards the kitchen I bumped into a man in our hallway who was walking the hallways. (more…)
